Privacy Policy | TeamingPro
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TeamingPro's Privacy Policy

Effective January 15, 2019

Welcome to TeamingPro!

TeamingPro Inc., together with all of its subsidiaries and affiliates, (“TeamingPro”, “we”, “us”, “our” or the “Company”) is committed to protecting the privacy of individuals who visit the Company’s web sites, individuals who register to use our products and services, and individuals who register to attend the Company’s corporate events. This Privacy Policy (the “Policy”) describes TeamingPro’s privacy practices in relation to the use of the Company’s websites and the related applications, products, services, and programs offered by the Company, as well as individuals’ choices regarding use, access and correction of personal information (“Personal Information”).

This Policy applies to information practices of our websites that link to this Policy, including without limitation www.teamingpro.com, as well as all international domains and subdomains and/or any other TeamingPro owned or controlled websites (the “Sites”). Note that the Sites may contain links to the websites of other companies or organizations (“Third-Party Websites”). Please be aware that this Policy does not apply to these Third-Party Websites. Although TeamingPro uses great care to select content for our Sites, including links to Third Party Websites, we disclaim any responsibility for content that is found on Third-Party Websites. We encourage you to review the privacy statements of the Third-Party Websites to understand their privacy practices. This Policy supersedes any previous versions.

This Policy provides information about how TeamingPro collects, uses, discloses and protects the Personal Information we gather when you (i) create or access an account through any of the Sites or use our services, including any applications or demos that we make available via the Sites, from time to time (collectively, "Services"); (ii) download, install, or otherwise use any TeamingPro product, including any demos related to such products ("Products"); or (iii) subscribe to, access, configure, or otherwise use any TeamingPro hosted or software-as-a-service offering ("SaaS Products"). The Sites, Services, Products, and SaaS Products are each referred to herein as a "TeamingPro Property,” or, collectively as the “TeamingPro Properties.” This Policy does not apply to the privacy practices governing the relationship between our customers and their end users when our customers use our Products or SaaS Products to collect and process data. Rather, such usage is governed by our customers’ privacy policies, over which we have no control. This Policy does not apply to data from which persons or entities cannot be individually identified.

Please read this Policy carefully to understand our policies and practices regarding your Personal Information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Sites. By accessing or using our Sites, you agree to this Policy. This Policy may change from time to time. Please refer to the Changes to Policies section below. Your continued use of the Sites after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates. Furthermore, access to and usage of some of our Products or SaaS Products, may include additional privacy terms, to which you must agree before using the specific Product or SaaS Product. Please read those additional terms carefully when provided to you.

Information Gathered and Tracked by TeamingPro

TeamingPro may collect various types of information from visitors to our Sites or from phone or email conversations, which are described in more detail below. In some instances, we may combine one type of information with another type of information and store them together in our records. In all cases, however, we strive to limit the amount of information we collect and store to that which is necessary to provide you relevant services.

How Organizational and Personal Information is Collected

We may collect Personal Information about you or your organization when we receive it from you. When utilizing our Sites, you may be asked to provide us Personal Information about you individually or your organization in order to purchase or receive information about a TeamingPro Property. We may collect this information through different methods, including (without limitation):

We encourage all visitors to register with TeamingPro, although registration is not required to access certain portions of the Sites. The registration forms require users to give us accurate contact information and references to help us better serve you. You will be given specific account information in connection with establishing an account with us and it is your responsibility to keep your account credentials confidential at all times.

Our purchase forms collect visitors’ contact information and payment information to use for fulfillment and this information may be shared with certain parties if that is necessary to fulfill your request. During the purchasing process, you may be given the opportunity to sign up for future emails regarding our products, services, and promotions.

You may also be given the option of registering a profile with us to store your name, purchase history, and billing information to make it easier for you to access and purchase Products/Services from us in the future. You may change or delete information relating to your profile online at any time.

Any Personal Information that you choose to submit to one of our online forums or social networks may be read, collected, or used by others who visit these community areas. You should carefully consider whether you wish to submit Personal Information to these forums or social networks and should tailor any content you submit appropriately.

The Types of Information Collected

The Personal Information collected by TeamingPro may include, but is not necessarily limited to contact information (such as your name, title, e-mail address, postal address, and telephone number); transactional information; user preferences; financial/credit card and payment information (please see the “Third-Party Payment Processor” section for more information); demographic information and geographic or geo-location information; and additional information as needed for our business and customer service purposes. Where applicable, if you choose to access, or log in to, any Sites using your Google, Facebook, Yahoo, or other accounts accepted by the applicable Site, the third-party site may share with us certain Personal Information.

Sensitive Information

We ask that you not send or otherwise share with us any sensitive Personal Information, which includes but is not limited to your government-issued ID numbers (e.g., Social Security Number or driver’s license number), racial or ethnic information, political or religious opinions, or your health information.

TeamingPro Cookies & Analytics

At this time we do use Cookies.

Do Not Track Signals

Without a common industry or legal standard for interpreting “Do Not Track” (DNT) signals, TeamingPro does not respond to browser DNT signals. We will continue to monitor further development of a DNT standard by the privacy community and industry.

How TeamingPro Uses and Shares Information

TeamingPro does not sell, lease or rent the Personal Information you share with us with third-parties. However, the Personal Information you provide may be used by us or shared with third-parties for any of the following purposes (and please note that not all of the uses listed below may be relevant to you):

With your consent (when required), we may use and share the Personal Information we collect to: provide, support and improve the TeamingPro Properties; deliver correspondence, communications, or services, such as newsletters, events, training, or software that you request or purchase (subject to your option of opting-out); process orders; confirm licensing compliance; solicit your feedback; and inform you about the Company and the products and services of our distributors and promotional partners that may be used for advertising or direct marketing. We may, from time to time, share Personal Information and other information with other companies who may provide you information about the products and services they offer. We may disclose aggregated information which does not identify you personally without restriction. We may share this aggregate data with our affiliates, agents, advertisers, manufacturers, business partners, and to current and prospective business partners and to other third-parties for other lawful purposes.

We may share, disclose, or provide your Personal Information to third parties: (i) when attempting to collect a payment or debt; (ii) when required to combat fraud or to protect our interests; (iii) to enforce our Policies, our Terms of Service, or any terms of service or end user agreement of TeamingPro; (iv) when required to do so by law or in response to legal process or lawful requests, including from law enforcement or government agencies; (v) within and among our affiliates and subsidiaries; or (vi) as part of a merger, sale of our business or assets, or dissolution. We may employ other companies and individuals to perform functions on our behalf. Examples may include providing hosting and network services, information technology support, and customer service. These other companies will have access to the Personal Information we collect only as necessary to perform their functions and to the extent permitted by law.

TeamingPro may retain, aggregate, use, and resell any non-Personal Information (including other information) collected in connection with any use of the Sites or our products and services both during your use of the same and after such use has ended. Also, as you browse our Sites, our web servers collect non-personal information about your visit for the operation and improvement of the TeamingPro Properties, to track Site trends and statistics, and to prevent Product abuse. You will have an opportunity to opt-out from providing this non-personal information. Via server logs, we monitor statistics such as the number of visitors to our Sites, which pages on the Sites that people visit most often and from which domains visitors come to the Sites. While we gather this type of information, none of it is associated with you as an individual. We use these statistics to improve our Sites, monitor their performance, and to make it easier for you and other visitors to use them.

Informed Consent to Data Collection and Processing

TeamingPro will rely on current and prospective customers to determine what information they would like to receive about our products, services and partners and will inform all visitors to our Sites of their rights regarding information collection and tracking and provide the ability for an individual to amend their selections in the future. You will have an opportunity to opt-out from providing this information.

Controlling Your Communication Preferences

Our Sites provide users with the opportunity to control what communications they receive from us. You can change your communication preferences through your profile settings on our main website http://teamingpro.com, including unsubscribing to the various communication offerings at any time. However, some non-marketing communications are not subject to general opt-out, such as communications related to product download, sales transactions, software updates and other support related information, patches and fixes, conferences or events for which you have registered, and disclosures to comply with legal requirements, as well as communications with partners, including product alerts, updates, marketing and sales materials and other notices related to partner status.

Communications on the Sites

Any content or Personal Information you publish on the Sites may also appear in search engine results (such as Google, Yahoo!, and Bing), in the cache of those search engines, in feeds, and on third-party sites pursuant to cobranding agreements. We have no control over updating and/or removal of such content or Personal Information, which is the sole responsibility of the search engines, third-party sites, and RSS web feed resources. You agree and acknowledge that we are not liable for the information published in search results or by any third-party site that carries any content or Personal Information you publish on the Sites. We strongly discourage your posting any content or Personal Information that you do not want others to see or use. We do not and cannot review all communications and materials posted to or created by users that visit the Sites or use the Services. However, we reserve the right to block or remove communications, content, Personal Information, or other submissions to the Sites, for any reason, in our sole and absolute discretion.

Our Security Practices

TeamingPro employs security measures for the security of your Personal Information. However, the security of your Personal Information transmitted through the internet can never be guaranteed. We cannot guarantee the security of your Personal Information transmitted to the Sites. TeamingPro is not responsible for any interception or interruption of any communications through the internet or for changes to or losses of information. We are not responsible for circumvention of any privacy settings or security measures contained on the Sites. Users of our Sites are responsible for maintaining the security of any password, user ID, or other form of authentication involved in obtaining access to password protected or secure areas of any of our Sites. TeamingPro may suspend your use of a Site, without notice, pending an investigation, if any breach of security is suspected or in our sole discretion as needed. Access to and use of password protected and/or secure area of any Site is restricted to authorized users only. Unauthorized access to such areas is prohibited and may lead to criminal prosecution.

Third Party Payment Processor

We use third-party service providers (“Payment Processors”) to manage credit card processing. Under our agreement with service providers, they are not permitted to store, retain, or use your Personal Information or your billing information except for the sole purpose of credit card processing on our behalf. In certain cases, we may have access to the last four digits of your credit card number, its expiration date, and the billing address, which we will use solely to assist us in providing the product or service you purchased. In addition, we and our Payment Providers may use any information processed pursuant to this section at an aggregate level for internal business analyses and fraud prevention.

Service Providers

In addition to Payment Processers, we may use third-parties to assist us providing you with a variety of services while using the TeamingPro Properties. When you subscribe to receive any of Services, we will share your Personal Information only as necessary with the third-party solely for the purpose of providing that Service. In addition, we may use specialized third-parties for our subscription billing platform.

These companies may use your Personal Information to help TeamingPro communicate with you about offers from TeamingPro and our partners. These companies do not have any independent right to share this Personal Information. We will obtain your initial consent prior to sharing your Personal Information. If you would like to opt out of having your Personal Information shared with these third parties in the future, you may contact us at: Privacy@TeamingPro.com, but please note that opting out may preclude you from using certain Services and Products due to our point of sale processes.

Commitment to Children’s Online Privacy

Our Sites are not directed at children. TeamingPro does not knowingly accept online Personal Information from children under the age of 18. If you are under 18 or otherwise would be required to have parent or guardian consent to share Personal Information with TeamingPro, you should not share any information about yourself. If TeamingPro subsequently learns that it has collected or received Personal Information from a child under the age of 18 without verification of parental consent, TeamingPro will delete that information. If you believe we may have any information from or about a child under 18, please contact us at: Privacy@TeamingPro.com.

California Users

California Civil Code Section 1798.83 permits website visitors who are California residents and who have provided us with "personal information" (as that term is defined in Section 1798.83) to request certain information about the disclosure of that information to third parties for their direct marketing purposes. If you are a California resident, you may contact us at: Privacy@TeamingPro.com

Retention of Your Personal Information

TeamingPro may retain your Personal Information for as long necessary to fulfill the purposes consistent with the original purpose of collection. We also may retain your Personal Information during the period of time needed for TeamingPro to pursue our legitimate business interests, conduct audits, comply with our legal obligations, resolve disputes and enforce our agreements or protect our legal interests or those of others.

Your Data Rights and Choices

You may request to review, correct, delete or otherwise modify any of the Personal Information that you have previously provided to us through the TeamingPro Properties. If you have registered for an account with TeamingPro, you may generally update your user settings, profile or organization’s settings by logging into the applicable Site or Service with your username and password and editing your settings or profile. To update your billing information, discontinue your account, and/or request return or deletion of your Personal Information associated with your account, please contact your account representative or the customer service team member for the applicable Service. For other requests to access, correct, modify or delete your Personal Information, please contact us at Privacy@TeamingPro.com. Requests to access, change, or delete your information will be addressed within a reasonable timeframe. If you are an employee of a TeamingPro customer, you may also wish to contact your company’s system administrator for assistance in correcting or updating your information. You have the right to access Personal Information as well as the rights to/of correct (rectification), erase (delete), restrict processing, withdraw consent, portability (right to a copy), file a complaint and block cookies.

Changes to Policies

TeamingPro will occasionally update this Policy and the Privacy Shield Policy (collectively, the “Policies”). When we do, we will post a prominent notice in the Policies notifying users when it is updated. For material changes (i.e., substantially new practices you wouldn’t expect from us or that we didn’t previously tell you about), we may decide to give you notice via email, in which case you will have a choice as to whether or not we use your Personal Information in this different manner. We reserve the right to make changes to our practices and the Policies at any time. If TeamingPro goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your Personal Information collected through our Sites may be among the assets transferred. A prominent notice will appear on our Sites after any such change in ownership or control of your Personal Information.

Contact Us

If you have comments or questions about this Policy, you may contact us at Privacy@TeamingPro.com or by regular mail at:

TeamingPro Data Protection Officer

P.O. Box 15695
Chesapeake, VA 23320
USA